Website Terms of Use — BBH Agency Partner Portal
Effective Date: 22 February 2026
1. About This Website
This website, the BBH Agency Partner Portal, is operated by Swags for Homeless Ltd (ABN: 93 128 411 012), trading as Backpack Bed for Homeless (“BBH,” “we,” “us,” “our”), a registered Australian charity based in Queensland.
2. Acceptance of These Terms
By accessing or using this website, you agree to these Website Terms of Use. If you do not agree, you must not use this website. These Terms apply to all visitors, whether or not you hold an account.
3. Relationship to Other Documents
Your use of this website is also subject to our:
- Privacy Policy — governs how we handle your personal information
- Agency Partner Application Terms and Conditions — governs applications and partnership obligations (if you apply)
- Terms of Purchase — governs the sale and purchase of goods (if you place an order)
In the event of any inconsistency regarding the use of this website as a platform, these Terms prevail.
4. User Accounts
If you create an account on the Portal, you agree to:
(a) provide accurate and complete information;
(b) keep your login credentials confidential and not share them with any other person;
(c) notify us immediately of any unauthorised access to your account; and
(d) accept responsibility for all activities that occur under your account.
We may suspend or terminate your account at any time if we reasonably believe it has been compromised or you have breached these Terms.
5. Acceptable Use
You must not:
(a) use this website for any unlawful purpose;
(b) attempt to gain unauthorised access to any part of the website, other user accounts, or connected systems;
(c) use automated tools to scrape, extract, or index website content without our prior written consent;
(d) introduce any virus, malware, or other harmful code;
(e) interfere with the operation or security of the website; or
(f) impersonate any person or entity.
6. Intellectual Property
All content on this website — including text, graphics, logos, images, and software — is the property of Swags for Homeless Ltd or its licensors and is protected by Australian and international intellectual property laws. You may view content for your personal use in connection with the BBH Agency Partner program, but you must not copy, reproduce, distribute, or create derivative works from any website content without our prior written consent.
7. Website Availability
We do not guarantee that this website will be available at all times or free from errors. The website may be temporarily unavailable due to maintenance, updates, or technical issues. We are not liable for any loss arising from the unavailability of the website.
8. Disclaimers
Content on this website is provided for general information purposes. While we endeavour to keep information accurate, we make no warranties about the completeness, accuracy, or reliability of website content. Any prices or product information displayed are subject to change and do not constitute an offer.
9. Limitation of Liability
To the maximum extent permitted by law, BBH is not liable for any loss or damage arising from your use of, or inability to use, this website. Nothing in these Terms excludes any rights you may have under the Australian Consumer Law that cannot be excluded by agreement.
10. Governing Law
These Terms are governed by the laws of Queensland, Australia, and you submit to the exclusive jurisdiction of the courts of Queensland.
11. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this website with an updated effective date. Your continued use of the website constitutes acceptance of any changes.
12. Contact Us
If you have any questions about these Terms, please contact us at:
Backpack Bed for Homeless PO Box 1211, Cleveland QLD 4163, Australia Phone: 07 3286 9834